Last Updated: [28\2\2026]
Welcome to VerbaKid.
Your privacy and your child’s safety are extremely important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
1. Who We Are
VerbaKid provides online English lessons for children aged 4–15.
If you have any questions about this policy, you can contact us at: info@verbakid.com
2. Information We Collect
We collect only the information necessary to provide our services.
A. Information Parents Provide
When you fill out a form or book a trial lesson, we may collect:
- Parent’s name
- Email address
- Phone number (if provided)
- Child’s first name
- Child’s age
- Learning goals or additional notes
B. Booking Information
When scheduling lessons through our booking system, your name, email, and selected time slot are collected for scheduling purposes.
C. Website Data
We may collect limited technical data such as:
- IP address
- Browser type
- Pages visited
This helps us improve website performance and user experience.
3. How We Use Your Information
We use your information to:
- Schedule and manage lessons
- Send lesson confirmations and reminders
- Provide feedback about your child’s progress
- Respond to your questions
- Improve our services
- Send important updates related to your bookings
We do not sell, rent, or trade your personal information to third parties.
4. Children’s Privacy
VerbaKid is designed for children, but we collect information only through parents or legal guardians.
We do not knowingly collect personal information directly from children without parental consent.
All lesson environments are supervised, professional, and designed for child safety.
5. Lesson Recordings
We do not record lessons by default. Live lessons take place directly between your child and their teacher and are not recorded as standard practice.
On the rare occasion a lesson is recorded — for example, for a specific quality check or with your teacher’s involvement — this will only happen with your prior written consent. You will always be asked before any recording takes place, and you may decline at any time without affecting your lessons.
Any recording made with consent is kept secure, used only for the stated purpose, and is never shared publicly.
6. Third-Party Services
We may use trusted third-party tools such as:
- Video conferencing services, to host live lessons
- Payment processors, to handle subscription payments securely
- Email services
- Website analytics tools
These services only receive the information necessary to perform their function and follow their own privacy policies.
7. How We Protect Your Information
We take reasonable security measures to protect your data, including:
- Secure website hosting
- Limited access to personal data
- Secure, password-protected systems
However, no online system can guarantee 100% security.
8. Data Retention
We keep personal information only as long as necessary to provide our services or comply with legal obligations.
You may request deletion of your information at any time.
9. Your Rights
As a parent or guardian, you have the right to:
- Request access to your data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent
To make a request, email us at: info@verbakid.com
10. Cancellations and Refunds
For information about cancelling a lesson or subscription, and how refunds are handled, please see our Refund & Cancellation Policy.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact:
VerbaKid info@verbakid.com